Anyone who has ever run a business where you serve a client has run into this one. Working in I.T. is no exception. Have you ever had a client who, shortly in to the project, starts doing things like this ?
- initiates contact by talking about price first - of course that is the only driving factor in a good business deal, right ?
- always want to talk on the phone - how dare you try to multi-task ?
- constantly changes requirements - this makes me want to get sick
- imposes emergencies on you - that's what lazy people do when they want someone else to do work for them, fast.
- complains about other vendors or clients he/she's worked with - shows an overall disregard for professionalism.
What you've got is a problem client my dearies. What I typically have done to keep these people away from me, is over-quote them. If they realize how much it actually costs to do the work they need, they are most-likely going to bail. (Folks who start out by asking about price are concerned with paying as little as possible and you'll most-likely end up doing free one-offs and hating yourself at the end of the project. )
But what do you do if you really need the money ?
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